Our online payment services through our website will be discontinued effective April 30, 2026, at 5:00 PM HST. This decision follows a comprehensive review of our payment processing operations, system requirements, and vendor-related considerations. While this service will no longer be available, our commitment to providing convenient and reliable payment options remains unchanged. We appreciate your understanding. If you need assistance during this transition, please contact our Accounting Specialists at 808-440-5530 or email [email protected].

Alternative payment options: To ensure continuity and minimize disruption, the following payment alternatives will be available after the
Discontinuation Date:

· Option 1: New Online Payment via CINC Webaxis -Please click the link below to register, submit payments and view accounts online https://hawaiiana.cincwebaxis.com/. Corresponding processing fees will be applied. New features available with this new payment portal is the ability to submit a ‘quick payment’ and setting up a monthly recurring payment.

· Option 2: Surepay Auto Payment -Please click the link to enroll in Surepay. SurePay Authorization If you are currently enrolled in Surepay, no action is neccesary.
· Option 3: Check Payment – Make checks payable to the name of the association (indicate unit # or HMC account number) and mail payments to 711 Kapiolani Blvd. #700 Honolulu, HI 96813. If you have your payment coupons or remittance payment stub, checks can be mailed directly to :· c/o Bank Lockbox – HMC P.O. Box 30150 Honolulu, HI 96820-0150

If you would like assistance setting up any of these alternatives, please contact our Accounting Specialists at 808-440-5530 or send an email to [email protected].