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To ensure proper credit, please make sure your Hawaiiana Account Number for your association is entered as it appears on your coupon or statement. Any incorrect entry will result in delayed posting of your payment and may be subject to your association's late fees.

Customer Service email address: [email protected]

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  • IMPORTANT: Do not enter dashes in your Hawaiiana Account Number
  • Posting of your payment to your association account is based on Hawaiiana's business hours using Hawaii Standard Time. If your payment is made before 5:00 pm (HST) on a normal business day, your payment will be posted the same day. Hawaiiana's business hours are Monday through Friday, from 8:00 am to 5:00 pm.
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    By checking the "I accept the Terms and Conditions" checkbox below I authorize my bank to debit my specified account for the amount of my payment. This is a one-time payment which will occur on the next business day or as soon as practical thereafter. If my payment cannot be completed for any reason, including insufficient funds or error in the information which I submitted, I will retain the same liability, which is my sole responsibility, for payment as though I had not attempted to make the payment. I also understand that additional fees and penalties may be collected to the extent of applicable law.

    A receipt can be printed after payment is accepted which may serve as evidence of payment. If an email address is provided during the payment process, a receipt will be emailed to you after the payment is processed.

    If for any reason you wish to make a change to the payment after submission, please contact Hawaiiana Management for assistance at [email protected]

  • HAWAIIANA MANAGEMENT COMPANY LTD.'S POLICIES COVERING USE OF THIS SITE. PRIVACY POLICY: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. SECURITY POLICY: Your payment and personal information is safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including bank account number, name, and address, so that it cannot be read over the internet. REFUND POLICY: Notification of payment errors must be within 30 days of payment by calling our office. SHIPPING/DELIVERY POLICY: N/A Payment of Association fees only, nothing being shipped. RETURNED E-CHECK FEE NOTICE: A $30.00 handling fee is assessed to all returned e-check payments that cannot be processed due to insufficient funds, stop payment, or account closure. Additional bank fees may incur from your bank institution.

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